That’s emotional branding. Major corporations have figured out that you get more loyal customers by selling the feeling that the product gives instead of just the product itself. Pepsi tried to gain market traction when they set up the Pepsi Challenge in the mid-80s. But they tried to prove that their product was objectively better. While their stock prices ran parallel for about a decade after that, in the mid-90s, Coke shot past them. They weren’t trying to prove that they had the best soda. Their product was fun.

The Many Moods of Marketing

So how does this affect your brand? Whether you provide soft drinks or refrigerators or web design, there’s always an emotional reaction. Consumers want positive brand experience and will avoid negative ones. Duh, you say, that’s why I provide this massive feature list to show that my product beats them all. But nobody wants a feature list; they want the product to improve their life.

You can skip to the end and sell the reaction. That refrigerator? It doesn’t just keep food cold, it lets you take care of your kids. You’ll bask in their gratitude and grow closer as a family. That refrigerator is an improved relationship with your family. Consumers buying habits have shifted from buying products to buying experiences. You could spend months researching a purchase only to make the final call based on gut feeling. Help your customers determine their gut feeling by providing the emotional reaction ahead of time.

Our Brand is Joy

When you create your branding materials, your ads, your brochures, your website, think about how you can connect emotionally with your customers. What intangibles come with your product? Consider some of the more common ones associated with products and services:

Happiness
This works for food and drink, travel companies, and entertainment, among others. Your customers buy happiness products to improve their mood, however temporarily. The flip side of this one is FOMO – fear of missing out. Consumers that don’t buy have missed a chance at joy.

Status
This is the big ticket item emotion – cars, real estate, and electronics. Clothes work this emotion pretty well, as can almost any product. Your customers keep up with the Joneses, surpassing them, even, with their class, cool, or savvy. If you don’t get the latest and greatest, you’ll be excluded from the cool kid club or be awash with envy. But with a status product, you’ll make it look effortless and everyone will like you.

Comfort
Comfort sells products in the home – furniture, HVAC, and bed/bath/beyond. Everyday items that soothe and swaddle, make your tough day at the office a mere memory when you come home. Because who wants those everyday necessities like bathing, sleeping, or watching the big game to be uncomfortable experiences? Comfort emotional branding turns the product invisible or shows how the alternative ruins every day.

Security
Look at the products that ward off danger, your locks, anti-virus software, and vitamins. These provide security emotional experiences. And because they protect, security brands play up the alternative emotion: fear. You’ll see shadowy thieves lurking outside homes, smug hackers cashing checks overseas, and anthropomorphized bacteria gleefully setting up shop in your body. Like comfort, a good security brand becomes invisible, silently ensuring health, wealth, and happiness.

Getting Your Customers to Feel

So how do you put emotional branding into practice? The simplest and easiest is to give your customers good experiences. Customer service stands at the front lines here, so make sure anyone interacting with a customer tries to resolve disputes amiably. Design your sales process to target your brand’s emotions. Your brand gets so few opportunities to interact directly with a customer, so each one has to be positive.

You can also associate your product and brand with images that trigger that emotion. Place your product in the context of happy families, strong friendships, or admiring neighbors. Consider sponsoring events that trigger the desired emotions. Red Bull does this brilliantly, sponsoring music festivals, silly races, and world record attempts. You don’t need to go as big, but putting your name on an unrelated positive experience can link your brand with that feeling.

Lastly, reward positive recommendations. People will trust their friends and relatives more than traditional advertising, 84% of people worldwide, according to a Nielsen survey. If you can encourage that word-of-mouth advertising through engaging hashtag campaigns or silly photo opportunities, you’ll be able to use your customers as your marketing team.

Emotional engagement builds long-term loyalty with customers as well as first-time sales. When that kind of market opportunities are at stake, you can’t afford to not sell with your heart.

The post Branding – An Emotional Experience in 2026 appeared first on Web Design Newcastle, Digital Design Agency Newcastle upon Tyne. NE1 1SG. UK.

The post Branding, updated appeared first on Web Design Newcastle, Digital Design Agency Newcastle upon Tyne. NE1 1SG. UK.

DRAW (Durham Recovery and Wellbeing) Branding

Durham Voices of Recovery (Quire)

Recovery Durham

Re-Vive festival

Poster

Stage Banner

Leaflets

The post Branding a festival and Durham arms of NECA appeared first on Web Design Newcastle, Digital Design Agency Newcastle upon Tyne. NE1 1SG. UK.

tlaacademy.co.uk

• 
• 
• 

VISIT http://tlaacademy.com

The post Branding, web and print for start-up. appeared first on Web Design Newcastle, Digital Design Agency Newcastle upon Tyne. NE1 1SG. UK.

Rebranding is the process of enhancing the image and building a more powerful identity for your company. Typically, you need to enhance your logo, formulate a powerful tagline, refurbish your business website and adopt a different approach for interacting with your customers. However, rebranding can be tricky because you could end up dissociating your customers from all the goodwill that you built over years. Rebranding needs to enhance your identity rather than creating a completely different image for your company.

So what are the benefits of rebranding?

Trust
The main benefit of rebranding is that it underlines your efficiency. Your growth speaks for itself, and customers trust you more. It generates a positive emotional reaction. Your business grows faster. Rebranding also helps build trust since it shows that you evolve with times. It makes your customers, business associates and employees take you more seriously and believe that you mean business.

Engagement
Since customers have so much choice, they are not attracted to companies that are old- fashioned or seem lagging behind on any aspect. Customers today do not like to be associated with such companies either. So, something as simple as changing your old logo to a contemporary one impresses your customers more than flashy ad campaigns.

An edge over competition
Rebranding helps you leap several rungs up the competitive ladder. You can use rebranding to show your company as more powerful and competitive than before. The new image gives you a major edge over competition.

Evoking customer response
Every business has its ups and downs. If you have just emerged from a lean phase, rebranding is exactly what you need to prove that you are back in business. When implemented in the precise manner, rebranding does the most in getting back the customers you lost as well as attracting new ones. This also applies when your business has been through mergers, bankruptcy suits, legal complications or other such situations.

Establish your new focus and objectives
Rebranding helps you communicate the new focus and objectives of your business with customers as well as employees. When they see where your business is heading and if you can convince them that you are heading towards a golden future, both customers and employees stick with you.

The post Rebranding your Business appeared first on Web Design Newcastle, Digital Design Agency Newcastle upon Tyne. NE1 1SG. UK.

What is branding and rebranding?
Branding is lending your product or service a little bit of your company’s personality. It helps your products and services present a uniform front for your company. Branding your product or services plays a crucial role in marketing successfully.

Rebranding creates a fresh identity for your company. It breathes new life into an old business that is losing its place in the market and it can also change the market perception of your products.

Say no to cheap branding and logos
When you decide to label your business and bring it under a brand name and logo, it makes sense to hand over this responsibility to a market specialist. Trying to figure out a solution using Photoshop will not work. Neither is it fruitful to solicit suggestions from your customers by holding contests to that end.

In most cases, these attempts will cost your business dearly as you will be seen as a struggling business trying to mirror the success of bigger businesses. And nothing puts your business down like a poor logo design. There are numerous logos out there. Consequently, if your logo resembles another company’s logo even unintentionally, it may run up your legal bills on the grounds of copyright issues.

The biggest disadvantage is that your company will not be able to increase its sales and market presence. Without clear branding and a definitive logo, you may lose existing clients and customers who may perceive your business to be unreliable.

Advantages of branding your products
Here are some reasons for you to invest more in quality branding and effective logos.

1. It helps you come up with standards that all your products or services must meet in order to fit into the brand’s image.
2. An original logo helps establish brand loyalty with customers.
3. Combined with effective marketing techniques, it drives up your product’s popularity enough to show a sizeable hike in your sales turnover.
4. It gives you an opportunity to diversify your business.
5. It also gives you a chance to command a better price for your product or service.
6. It can also help expand your business into new markets.
7. Disadvantages of cheap branding
8. Your business will be lost amidst the competition without a clear image for itself.

Constant rebranding in an effort to gain recognition will lead to huge expenses in the long run.

It can also make you lose existing customers who cannot keep up with your constantly changing brand name and logo.

Your business needs your time and attention for its growth. If you want to focus on expanding your business, you should spend more on quality branding and logo design services, and less on cheaper options that are sure to impede your growth.

The post The High Cost of Low Quality Branding appeared first on Web Design Newcastle, Digital Design Agency Newcastle upon Tyne. NE1 1SG. UK.

Your branding profile should be so specific that when people hear your business name they get a clear picture of who you are, what you do and how you do it.

The benefit of having a focused brand is that you will be able to communicate to would-be customers with greater clarity just who it is you are and what you have to offer so that they will be able to make a clear-cut decision as to whether or not you will fit their needs.

Companies have always been branding themselves, though the process has never been quite as dissected as it is today.  Branding is important in order for companies to stand apart in a fiercely competitive marketplace.

Don’t Like Your Brand?  Re-brand
If you don’t have a clear brand there is plenty of opportunity to re-brand yourself.  Some businesses change ownership or toss up their internal leadership team in order to convince the public change is happening.  Change creates a great opportunity for re-branding.

Re-branding has also been around for ages. How many times have you purchased something with “New and Improved” written on the label?  In this type of instance, a manufacturer has re-configured a product in some way in order to re-brand it.  This type of marketing campaign arouses customer curiosity and re-engages them with the goal of making more sales.

Protect Your Brand Reputation
Social media is such a highly used tool of business engagement.  If you already use social media but haven’t already defined the picture you want cast, you might have already stuck your foot in your mouth.  If you engage in social networks without thought, you can mess up your image without realizing it.  Some of your customers might only know the virtual impression you leave.  They won’t know how great you are to do business with in person.  Your updates might paint a picture that your business is flaky or not trustworthy instead.

Your social media profiles should paint a positive picture of your business that draws in potential clients. Restricting what you post or having your public relations advisor edit what you say may seem like spoiling your fun or being unauthentic.  When it comes right down to it though, making sales is the bottom line to social media interaction for businesses so it pays to do it with thought.

If you are part of the leadership of your business you need to be careful not to tarnish your company’s image through inappropriate social media interaction.  In the past no customer cared what you did in your spare time.  Today it is far too easy for others to get glimpses of how you spend your time and to see you in an unfavourable light if you have the wrong type of material leaking through your social network.

Tips for Identifying Your Brand

1. The process of developing a business brand can be complex.  Here are a few questions and tips that are designed to help you get started:
2. Ask yourself what separates your business from other brands?  What do you do that’s completely different?
3. What sets you apart? That is, where do you shine that another similar business doesn’t?
4. Take in inventory of businesses you admire or enjoy doing business with.  What is it about them that draws you?  What similar type attributes do you have that will make people come to you?
5. You can ask existing customers what they like about your business.  That’s referred to as crowdsourcing.   Outside input can be very useful.
6. If you were to picture your business as a person, what would that person be like?

If you aren’t sure of your company’s best assets you can take a battery of tests that will help identify your company’s top strengths.  Or you might want to work with a professional branding expert.

Prepare for the Tangibles
The whole idea behind branding is to use it as a basis for your marketing campaign. The goal is that all the collected concepts will provide a foundation for what you want represented in your communications. In order to paint a more tangible picture of who you are, ask yourself these questions:

1. What colour do I see my business as?  Zesty red?  Calming blue?  Eager or environmentally friendly green?
2. What do I want other people to think we are?
3. What three or four key words might describe us (example: Intelligent; Compassionate; Solution Provider; Inspiring)?
4. What do we want people to know we’ll do for them?
5. What emotional response do we want to illicit when customers think of us?
6. What picture do we want customers to have in their minds when they hear our name?

Keep Your Heritage
Who are you now is all part of who you will be next if it is advantageous to carry through.  Some of the best businesses have a story behind them.  Others tell great new stories in their marketing.  Customers connect with stories.

Don’t negate any unique characteristics that make you who you are.  Is yours a family business?  People tend to admire and trust a business with a family line.  It speaks expertise and commitment.

Look at your personality and ask if there are any parts that can be used to your advantage. As an example, what do you think of when you hear the names Martha Stewart or Julia Childs?  Both of them were authentic homemakers.  What they’ve done and promoted has been part and parcel with who they are/were.  Other homemakers can relate to their suggestions because they’ve walked the talk.

What images come to mind when you think of your favourite pizza or burger outlet?  Do they have personalities?  Why does KFC still include Colonel Sanders in their branding?  Why does Subaru use Sumo wrestlers in their advertising?  What is the connection they want you to make?

All of these questions provide food for thought.  Gather a few creative people around you to help you design your business direction.  Sometimes it takes time to prove yourself and build your brand.  Bit by bit your brand reputation will emerge.

Stay as consistent as you can and follow through on the promises you make and you should go far.

The post The Effort of Branding or Rebranding Your Business appeared first on Web Design Newcastle, Digital Design Agency Newcastle upon Tyne. NE1 1SG. UK.

That’s how the process works but in reality, it’s not as simple as it seems. There are many factors involved that could end up with you sending the wrong kind of message. You need to consistently evaluate the system you use to make sure you’re communicating your company’s message to full effect.

All businesses nowadays want to build a strong brand, because it is after all what helps to produce sales and gain a loyal customer base. But sometimes companies often fail to realize that  a brand is an avenue to showcase the business mission. Some businesses who don’t do this may experience some level of success, but those who give the correct attention to utilizing their brand as a way to deliver their mission will be able to withstand any challenges or downturns within their particular industry.

A Brands Purpose
There is always the strong temptation to force effort into the creation of a logo, name, or design for your company, but the essence behind them is what is more important in every business branding system. It’s not just one of these elements but a combination of them all. How will the market be able to create that distinction about your brand against other brands if you can’t foster it to deliver a message?

Brand holds immense control over your business as it is what customers use to create a perception about the company which the brand represents. So branding is not something that is restricted to larger companies to give serious attention to, but for all levels of businesses.

A Brands Strategy
If you want a cost efficient strategy, get into the mind of your potential customers when doing your market research. Get as much information about your target customer demographics that you can use in the development of your brand. But don’t just settle for that; moreover learn about what things would encourage them or prompt them to act on impulse to take notice of the the projected message. This is the part where you need to tailor your message based on what appeals to the emotional and physical needs of the consumers.

‘Word of mouth’ is the most cost effective advertising tool that you can use within your company. Gather ideas on how you can produce a brand that will get people talking about it to others and respond to the brand message.

Whatever kind of brand strategy you engage, you should focus on being consistent with the overall vision and objectives of the company. This also helps gain trust among your clients about the reputation of your company.

A brand is a lot more than just a logo, it’s a message. Whilst the logo itself should project the message clearly and be enticing or professional enough to be taken seriously, a logo is not a brand, your message is.

The post Powerful Branding Is More Than A Logo appeared first on Web Design Newcastle, Digital Design Agency Newcastle upon Tyne. NE1 1SG. UK.